TechMatters
Your Dedicated Team of IT Specialists in Melbourne & Surrounding areas
You'll always have the most up-to-date, cutting-edge set-up, technology, and security by hiring a dedicated team of skilled pros to operate your IT systems around the clock, up-leveling your business's performance.
What We Pride Ourselves for
We are a full-fledged Managed Service Provider – that specialises in managing, monitoring, and maintaining IT infrastructure, including hardware and software, and all the services that come with it in your digital business environment.
With the importance of IT systems and infrastructure in today's businesses, we've been able to overdeliver expectations to our clients with professional services and responsiveness. Our business is owned and operated by a committed team of IT experts.
Our Processes & Services for Your Business
Service agreements provide a mechanism for responsive technical support services, proactive monitoring of critical services, a daily review of core health metrics, scheduled server and workstation maintenance and exclusive discounted rates for support and implementation of products and services. We work closely with you to determine what's important to you and your organisation.
Customer IT Issues
Regular communication with you to ensure operational objectives are reached.
TechMatters Helpdesk
Technical support services using a well-equipped, single point of contact IT service desk/Helpdesk, offered at a time to provide an efficient support mechanism.
Remote & On-site Assistance
Quarterly Site Visits or remote assistance to ensure hardware and software are optimally configured and connected. Scheduled maintenance services to keep your IT investment running smoothly and securely.
Network monitoring and daily vital statistics are collated and reviewed to provide proactive monitoring of key infrastructure.
Are you Ready to Take Your IT Services to the Next Level?
We’d love to hear from you! Call our friendly team on 1300 776 744
